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Hayley Watson is a Senior Research Analyst at Trilateral Research & Consulting, a niche research and advisory consulting company bringing together strategy, technology and policy. Her main area of expertise includes the role of technology including social media in relation to security, and she is particularly interested in the ethically and socially responsible use of ICT in crisis management. She is actively involved in the Information Systems for Crisis Response and Management (ISCRAM) community and co-chairs the ethical, legal and social issues (ELSI) working group within ISCRAM. She is author of a number of book chapters, articles and popular press pieces relating to the role of social media in crisis management, citizen journalism and crises and the publicity of terror.
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